Process
Improvement

Naumann Research, Inc. has developed a rigorous, twenty step sequence for process improvement. This approach has generated millions of dollars in cost savings for clients. Billing, service work, and procurement are some of the processes that have been analyzed.

By using an activity based costing approach, we have identified both marginal and fully allocated costs for various products. This allows the critical evaluation of pricing strategies for those products.

Supplier
Partnerships/
Alliances

In many firms, materials and service procurement hold significant potential for cost savings. By forming alliances, firms can reduce cost and improve service. Forming effective alliances requires a good deal of planning and nurturing as any relationship does. We have helped firms in several industries develop supplier certification programs, supplier partnerships, and supplier alliances to enhance value chain performance.

Marketing
Strategies

By integrating customer satisfaction data with marketing research, more effective marketing strategies can be developed. Key themes that should be reflected in promotional campaigns can be identified. In many cases, marketing strategies need to focus on changing customer perceptions.